Privacy Policy
Welcome to NCAA Fan Pro, operated by Sunrise Tumbler Co LLC (“we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or shop on our website. By using our site, you agree to the practices described in this policy.
Information We Collect
When you visit or make a purchase from NCAA Fan Pro, we may collect information needed to operate the store, process orders, provide customer support, improve the website, and meet legal obligations.
This may include name, billing address, shipping address, email address, phone number if provided, order details, payment-related transaction information, device and browser information, IP address, website usage and analytics information, customer support messages, and photos provided by the customer.
We use this information to process orders, arrange production and shipment, communicate with customers, prevent fraud, improve our services, and comply with applicable laws.
Consent
When you provide personal information to complete a transaction, place an order, arrange delivery, request support, or request a return/refund review, you consent to our collection and use of that information for that specific purpose.
If we ask for personal information for a secondary reason, such as marketing, we will either ask for your express consent or provide an opportunity to decline where required.
You may withdraw consent for certain communications by contacting [email protected], subject to information we must retain for order processing, legal, security, or legitimate business purposes.
Disclosure
We may disclose personal information if required by law, to respond to lawful requests, to enforce our policies, to protect our rights, or to complete business operations such as order processing, payment processing, fraud prevention, shipping, analytics, and customer support.
Third-Party Services
We may use third-party service providers to help operate our website, process payments, fulfill orders, deliver packages, provide analytics, prevent fraud, and support customer service.
These providers may collect, use, or process information only as needed to perform services for us or as described in their own privacy policies.
Payment is processed through PayPal. When you use PayPal or PayPal guest checkout, payment information is handled by PayPal according to its policies and security practices. NCAA Fan Pro does not store full credit card details on our servers.
Security
We take reasonable precautions to protect customer information and follow common industry practices designed to reduce unauthorized access, misuse, disclosure, alteration, or loss.
No method of transmission over the internet or electronic storage is 100% secure. While we work to protect personal information, we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to support site functionality, remember preferences, analyze traffic, improve the shopping experience, and support marketing or fraud prevention.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Age of Consent
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or business operations. Updates will be posted on this page with the revised content. Continued use of the website after changes are posted means you accept the updated policy.
Contact Information
- NCAA Fan Pro (Owned and operated by Sunrise Tumbler Co LLC)
- Email: [email protected]
- Address: 1596 Landing Rd, Myrtle Beach, SC 29577, USA (Please note this location is strictly administrative and offers no retail services)
- Business hours: Monday-Friday, 9:00 AM-5:00 PM ET